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General Auditorium

About this Session...

Welcome to our general auditorium
 
This area will be used for our daily welcome and closing messages as well as the “Big Ideas” sessions taking place immediately following the Day 1 Virtual Institute Summit

 

 

 

39 Responses to General Auditorium

  1. jillianpdudley@gmail.com September 15, 2016 at 9:06 am #

    I completed the technology check and I was supposed to be good to go, but this message popped up when I tried to access the session.

    (Account Limit Reached

    Your concurrent training user quota has been reached at this time. Try again later. )

    Anyone else having trouble?

    Jillian

    • angela.bronson@toledolibrary.org September 15, 2016 at 9:07 am #

      I also am getting this message.

      • amiewright@nypl.org September 15, 2016 at 9:08 am #

        we are getting this message as well

    • jessneeb@gmail.com September 15, 2016 at 9:08 am #

      Yes. I sent an email using the contact us form and just got a response saying that they’re working to resolve the issue!

    • hkillian@dcls.org September 15, 2016 at 9:08 am #

      I’m getting the same message. I submitted an email and just got a reply that they’re aware of the issue and working to resolve it.

    • gail.a.sheldon@gmail.com September 15, 2016 at 9:08 am #

      Me, too. I am kind of upset. they should have anticipated this.

    • carolh@ci.puyallup.wa.us September 15, 2016 at 9:11 am #

      I got this message as well. Very disappointing.

  2. viki.ash@sanantonio.gov September 15, 2016 at 9:08 am #

    same problem for me

  3. ginger.sawyer@yclibrary.net September 15, 2016 at 9:09 am #

    Me too.

  4. acritics@jmrl.org September 15, 2016 at 9:11 am #

    Same here! Frustrating. . .

  5. awarkentin@roundrocktexas.gov September 15, 2016 at 9:11 am #

    Me, too. When I was getting the message at 8:50, I wasn’t worried because I thought maybe the room didn’t open until 9 am. But now I get the same message. Would love to join.

    I sent a message to the help@learningtimes.com address.

  6. jillianpdudley@gmail.com September 15, 2016 at 9:12 am #

    I’m sorry this is happening to others as well. Hopefully it gets resolved quickly!

  7. crussell@moraga.k12.ca.us September 15, 2016 at 9:13 am #

    I sent a message to them too. They replied they are looking into it.

  8. tbenham@joplinpubliclibrary.org September 15, 2016 at 9:14 am #

    Same message here.

  9. awarkentin@roundrocktexas.gov September 15, 2016 at 9:16 am #

    On Twitter #alsc16 @alscblog says to email help@learningtimes.com with your name, email, and phone number

  10. karen.macpherson@gmail.com September 15, 2016 at 9:18 am #

    I’m getting the same message. Does anyone have any idea how long this might take?

  11. dbostrom@ala.org September 15, 2016 at 9:18 am #

    Sorry everyone, we’ve communicated the problem to LearningTimes and they’re doing their best to work on it. We appreciate your patience! If you haven’t done so already, please email them with your information about the problem.

    We know a lot of you woke up early to join us and so we’re really sorry for the issues!

    Dan Bostrom
    ALSC Membership Manager
    dbostrom@ala.org

  12. megan@foxplace.net September 15, 2016 at 9:19 am #

    Same message. After a Google search it appears that the issue is more people are trying to access the session than are allowed/paid for. Hope the issue is fixed soon because I’m attending from home because I don’t have a space at work where I could do it without constantly being interrupted. No office with a door that closes.

  13. dbostrom@ala.org September 15, 2016 at 9:22 am #

    It appears to be an issue with Adobe. The LearningTimes people are checking with right now.

  14. blloyd@stmalib.org September 15, 2016 at 9:26 am #

    We have also been unable to login and sent a message with no response. I haven’t found a phone number.

  15. dbostrom@ala.org September 15, 2016 at 9:28 am #

    We don’t quite now how long the problem will persist. I’ll keep giving as many updates as I can here and on Twitter (use #alsc16)

    • tbenham@joplinpubliclibrary.org September 15, 2016 at 9:34 am #

      a landline number to dial in to hear would be SO appreciated!

    • angela.bronson@toledolibrary.org September 15, 2016 at 9:42 am #

      It will be posted online after the conference.

  16. dbostrom@ala.org September 15, 2016 at 9:35 am #

    Sorry, there isn’t a dial-in number.

  17. mryan@crooklib.org September 15, 2016 at 9:43 am #

    Some of us don’t tweet so updates here would be great too. Thank you

  18. dbostrom@ala.org September 15, 2016 at 9:47 am #

    Adobe has acknowledge the problem is on their end. They’re going to shut down the room after the keynote and ask everyone to log back in. Adobe says that should help.

    They should have the entire issue taken care of by the lunch break. Again, we apologize. We’ll keep posting updates as much as we can.

  19. cmcnew@tsl.texas.gov September 15, 2016 at 9:52 am #

    I am finally able to log in.

  20. awarkentin@roundrocktexas.gov September 15, 2016 at 9:57 am #

    I’m in! Try again, friends!

    • acritics@jmrl.org September 15, 2016 at 10:04 am #

      I got in, too. Hurray!

  21. dbostrom@ala.org September 15, 2016 at 10:08 am #

    Some of are getting in…*whew*…but if you’re STILL having problems LearningTimes just sent a message:

    The room is now available for wider access. Please use the following link to get into the next session:

    http://squirrel.adobeconnect.com/alscvi2016/

    You may need to close your browser first before using this URL due to browser cache.

  22. tbenham@joplinpubliclibrary.org September 15, 2016 at 10:30 am #

    I can login but can’t hear anything. I can hear the test on the tech requirements and anything on the web but not the conference. No one has answered the tech problems help box. Are other having issues?

  23. dbostrom@ala.org September 15, 2016 at 10:43 am #

    Hi, I’m sorry to hear that you’re having technical problems. Do you want to give me a call? Maybe I can help troubleshoot.

    Dan Bostrom
    312-280-2164

  24. marco.scappa@montgomerycountymd.gov September 16, 2016 at 9:01 am #

    Hi everyone. Is has the session stated yet?? I am here but can’t find the link to join.
    Marco

    • christine.felix@montgomerycountymd.gov September 16, 2016 at 9:03 am #

      me too!

  25. marco.scappa@montgomerycountymd.gov September 16, 2016 at 9:06 am #

    Hi everyone. Has the session started yet?? I am here but can’t find the link to join.
    Hi Christine.

    • alsc2016 September 16, 2016 at 9:10 am #

      Marco – the sessions are in this room today: http://squirrel.adobeconnect.com/alsc/ (Looks like your system has yesterday’s page cached.)
      When you click the link above, select ‘Enter as a Guest’, type your name in the field that appears and click the Enter button.

  26. marco.scappa@montgomerycountymd.gov September 16, 2016 at 9:11 am #

    I’m in, thanks

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